You can’t find an answer to your question? Write to us here!
You can get the answers to all your questions by contacting our teams! For any queries, you can contact us by email at the following address: firstname.lastname@example.org, or by telephone at: 0033149102432
Finally you can also use the chat option available in each file for more specific information. Go ahead and contact us!
We of course strongly recommend that you visit your future place of residence before signing an agreement. To visit a similar type of housing, request an appointment with the manager on the online calendar in your reservation file. Tell us when you are available and our team will contact you asap!
An average visit lasts ½ an hour and will contain a tour of the entire hall of residence and its facilities, together with a visit to a flat similar to the one you wish to rent.
The check-in/out inventory is a written document in two copies (one for the tenant, one for the residence). It describes the flat rented, together with all the furnishings, fixtures and fittings and their condition.
Its purpose is to ascertain the condition in which the tenant takes over the property. For example, if a spot or stain is noted on a piece of furniture, the tenant will not be billed for this at the time of leaving the flat if it is noted on the check-in inventory.
A rental period has two inventories: at the tenant’s check-in and check-out. In the case of any damage during the rental period, the hall of residence has the right to withhold the amount required to repair such damage from the rental depoisit.(repair tariffs available from reception)
APL is individual benefit paid to people with low incomes. It is paid in the following conditions:
ALS benefit is financial assistance designed to reduce the amount of rent or monthly mortgage payments. (According to conditions of each housing.)
The simulation involves filling in a 5min-questionnaire. After this, you will know how much you can deduct from your rent.
Your rent can be paid by:
Yes, each flat must be insured against fire, explosion, theft and water damage that covers the flat itself and equipment of each flat.
Warning: this document must be produced when you move into the flat and failure to do so will prevent you from moving in. This document must also be provided each year at the anniversary of your lease renewal.
Everything is included in the rental price. Tenants pay an all-inclusive, no surprise amount at the end of each month that includes:
Each flat is equipped with the following:
(Non-exhaustive list that can vary from residence to residence)
The Linen Kit contains:
As indicated in the lease, everyday upkeep of your flat is at your expense (changing of light bulbs, unblocking sinks, etc.)
However any damage or breakage of furniture on the part of the tenant will be invoiced.
You can report any problems directly on the MyCampus website. Your request will be dealt with as early as the first available working day. In the case of an emergency, please call the telephone number indicated in the residence leaflet handed to you on arrival.
There will always be someone available in the case of a problem. The residence managers are there to ensure your well-being, do not hesitate to contact them.
One month prior to the intended leaving date, the tenant (in person or his or her guarantor) must send notice of leaving. The one-month period starts as of the date of reception of the letter by our services. An appointment must also be scheduled to carry out the check-out inventory with the residence manager.
Finally on the day of departure, the tenant must "hand over" the flat in the state it was when they initially moved in, both in terms of condition and cleanliness.
A cleaning service is available to the tenant prior to leaving to ensure that this aspect is properly covered. Similarly, items such as the Linen Kit must be returned in plastic wraps as they were on receipt. Should this not be the case, a fixed amount will be billed to cover this service.